You may request your health care records by calling us or sending us a request via mail at the number and address provided under Contact Us on our website.
You may contact the Health Care Facilities Regulation for more information.
https://www.hhs.texas.gov/providers/health-care-facilities-regulation
You may file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.
https://www.texasattorneygeneral.gov/consumer-protection
| A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number (800) 252-2412. |
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Updated Information Regarding Visitation
/in COVID-19 VIRUS NEWSOn March 14, 2020, the Centers for Medicare and Medicaid Services advised of a nationwide restriction on visitation in skilled nursing facilities. Until further notice, we will be following this direction.
COVID-19 Virus Information and Update
/in COVID-19 VIRUS NEWSPlease know that we are all fully engaged in taking action to minimize the possible exposure associated with this virus. We thank you for your continuing confidence, and for helping us in our attempts to keep our residents and staff safe.